Kelley F Rgr

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Concerns Regarding Discrimination and Privacy Violations of a Minor

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Boys and Girls Clubs of America - Concerns Regarding Discrimination and Privacy Violations of a...

My daughter was the only African American attending the Boys and Girls Club called Marion & John Anderson Youth Center located at 1980 E. Avenida De Las Flores, Thousand Oaks, California.

My child received a 5-day suspension based on one child's accusation. The accuser claimed my child said the N word while throwing trash away. My child denied the accusation and I was told there were no adults who heard anything. My child had never received a suspension before.

When I questioned the clubs director,

Caitlin S. I was originally told multiple children heard my daughter saying this word. This turned out to be false. A previous staff member told me the club uses the word multiple to manipulate parents.

I was also told protocol wasnt followed. 5 day suspensions are reserved for acts of violence. When I questioned the clubs director Caitlin she informed me the N word was being thrown around at the club by other kids. I asked why the only African American would be receiving the punishment.

Why not have a white child saying a racial slur receive a consequence? Why base a harsh punishment on the word of one student? Why was the word of another student taken over my child's word?

I removed my child from this club immediately based on racism concerns.

Later, I reached out to the CEO, Greg N. who contacted the club asking questions regarding the incident.

A week after I removed my child from this club and the same day the CEO contacted the Boys and Girls Club where my daughter previously attended, Caitlin contacted my childs middle school principal to let him know my child had been suspended. Caitlin did not let the principal know my child was no longer attending this club. Caitlin also told the principal of my childs school I had called her boss and gotten her into trouble.

I reached out to the CEO again asking why the need for gossip. The CEO told me he was leaving the position due to family matters and provided me with the Conejo areas director Leslie L.

This woman sent me an email that was filled with lies. I highlighted the lies and sent the email back to Leslie L. BTW the word multiple was used throughout the email Leslie L sent me. I then contacted the corporate office in Georgia and spoke with a man named Joe I.

He was going to look into my concerns regarding discrimination and child privacy violations. Joe assured me he would reach out to me and explain why the only African American child was treated differently. That was over a month ago.

Based on my experience the Boys and Girls Club located in Thousand Oaks, California I concluded they discriminated against my daughter and violated my childs privacy. I requested the staff members of this club receive training in racial sensitivity and for the clubs director Caitlin to stop gossiping about my minor child.

If the Boys and Girls Club has a Code of Ethics, perhaps the staff at Conejo needs a refresher course. G

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Loss:
$1025
Pros:
  • Safe neighborhood
Cons:
  • Ethical behavior

Preferred solution: Full refund

User's recommendation: Go Someplace Else

1 comment
Guest

There weren't other children. That was one of my points.

I was lied to by the staff which I later found out they use the word multiple as a way to manipulate the parents. I was told this by another staff member.

Phil M Osp

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Verified Reviewer

Because they’re very shady organization they are very prejudiced

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staff member are careless and rude. You don't see no love nor respect for kids over there.

My son was bullied by a teen that was just always sneaking to the juniors area and staff member wouldn't do nothing!!! They actually dont seem to care. They ignore everything and if say something, the do it in a really vague way just to say something, but dont do crap! Field trips are limited, if u do a field trip for juniors or teens, is for juniors or teens, not for 40 of all juniors or 50 of all teens, it is just wrong!!!

kids dont have to be left out of anything. NO ONE THERE IS ON THE SAME PAGE, one person could say something, and another person would say something completely different. Happened to me a looot of times. There soooo many things I could say, so many things that happened, that I would never ever end.

If you love and care for your child, please please please, send him to another club. i MEAN, THE CONCEPT OF THE BOYS AND GIRLS CLUB IS GREAT, BUT IS ONE THING TO HAVE A VISION, A MISSION AND A DIFFERENT ONE TO ACTUALLY EXECUTE IT. And this club is a completely disaster!!! My son never came out with a smile from there, nor crying, it was just another day...

he would say, yes it was good, same as always, too many mean people, bullies and staff just dont care... HIS WORDS, AN 8 YRS OLD... if i ask what happened either he talked to me very sad but indiferent, like used to it and knowing that its always going to happened there, or he would be crying his eyes out, its heartbreaking!!!

I HATE THIS CLUB and staff member... ughhhh they just dont care about any kid, parent, or situtation.

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Loss:
$50

Preferred solution: See some justice done for some of the employees

User's recommendation: Don’t go there

Phil M Osp

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Verified Reviewer

They are very prejudiced, and very shady

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They are a very shady organization. They are very prejudiced to most of their employees that are different color or race.
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Cons:
  • Nothing good to say about that place

Preferred solution: Not a thing

Rejaul S

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Verified Reviewer
| map-marker Kolkata, West Bengal

Taldi

Rejaul, you disagreed with the decision ON DECEMBER 30, 2021 It usually takes us just over a day to review your information
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Loss:
$10000
Cons:
  • Taldi

Preferred solution: Hii

Anonymous
map-marker San Diego, California

The staff were terrible!

When I was nine, my mom signed me up for Boys and Girls Club in Linda Vista for 6 weeks. At first, the staff just seemed strict, but then they did stuff that was just unreasonable. Here is a list of some of the things they did: -Punishing ALL of the 4th-5th graders for talking when we were reading the chosen novel (a book called Hoot). Punishing means sitting in silence for a certain amount of time. Detention is for school. -We were reading the book and a ten year old kid was reading it, but the staff were laughing about something on their phones and didn't hear her, even though we all did. They punished us since she wasn't reading loudly enough. -They have an open are to play with rocks (we weren't supposed to stand on them) and I danced on one of them, as a joke. I had to sit out for five minutes when I honestly forgot the rules. Me being a stupid nine-year-old, I asked where, because they weren't being clear. In response, they sent me to the principal's office, where the secretary let me off. -They have computers, but since we weren't sharing, they said if our behavior was like that, we wouldn't go to college -Tossing around cuss words like a frisbee, but when I sang a song with the word "damn" in it, they sat me out for five minutes. The song was from the Greatest Showman. I could go on, but I'm going to stop. The principal there was okay when I was there, and so was the secretary. But computers, prices, and free lunch didn't make up for their actions.
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Anonymous

Phone hang up and rude answering receptionist

Unpleasant and unprofessional answering receptionist when dialing 404487**** number. Calling to inquire and got hung up on immediately for verifying to make sure i contacted the right location.
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User's recommendation: Staff only professional receptionist who have patience and common professional courtesy.

Anonymous
map-marker West Palm Beach, Florida

This place was the worst experience of my life

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This place had no academic clubs the only club were you learned something we’re both taken down, bulling was left unresolved not sanitary whatsoever the staff were playing music that weren’t appropriate for children at all and the staff were fully aware of all of it and yet they took no course of action unbelievable they would also end field trips early when around two kids were misbehaving when they could have easily had sat those kids out from the trip there’s so much stuff that is wrong with this place n bet ever take your child to go here don’t let the website and the prices fool you
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Reason of review:
Everything is wrong with this place

Preferred solution: Let the company propose a solution

Crystal Cqf
map-marker Champaign City, Illinois

Unprofessional, staff bullying and threatening

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lack of professionalism, don’t take care of bullying issues, some of the staff is uncaring, verbally bullying, threatening and cuss at the children, no meetings when asked. Truly unorganized and unsanitary. Let my child get picked up by someone not on his pick up list. Let the children run the club. Staff pick & choose favorites, DONT LISTEN TO CHILDREN’S NEEDS. Truly disgusting and heartbreaking!
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Loss:
$200
Pros:
  • Accessible when needed
Cons:
  • Concerns are not addressed
  • Unprofessional staff use profanity towards children
  • Unsanitary
Reason of review:
Disregard children & parents concerns. Does not take care of any issues/concerns.

Preferred solution: File complaint as high as I could, court considered. Meeting with CEO, REFUND

1 comment
Guest

We live in la mesa CA, I won't give even a 1 star to this organization my son is 8. they let then to play a Barbie doll and all of the sudden I am in the middle of my work I received a message from the staff my son is playing inappropriately.

"Idiot" my opinion he wouldn't play a girls toys if you let him to play. I don't a Barbie doll in my house his the only one child. This organization is lack of *** training, unorganized and giving u a wrong info. also they didn't told me the military membership cost my x husband is in the service and fought in a war.

my mistake I enrolled in 5 weeks package summer camp but won't matter I need my 2 weeks refund and membership refund $50. I wont go here ever and I will tell this to everyone.

right now I'll been contacting the headquarters to know this stupid service. I'm not happy instead they give me a stress.

Cole B Eip
map-marker Clover, South Carolina

The boys and girls club is a breeding ground for bullying and idiocy

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I was fourteen when I was forced to go to the Boys and Girls Club in Cleveland County. While there, I noticed some unusually vulgar and hoodlum behavior from the kids. Before I go into that, though, I'd first like to complain that they mixed nineteen-year-olds with kids who were just turning twelve. The problem with this is that the nineteen-year-olds acted like Lil' Pump after consuming a milk carton of cocaine. They would curse, pretend fight, and basically act like complete *** and this really had a bad influence on the younger kids. Also, don't nineteen-year-olds. . . I don't know. . . HAVE JOBS!? What are they doing at a daycare center when they're literally full-grown adults? I'd like to put a list of everything I dislike about the Boys and Girls Club below. https://goo.gl/VzeVcy
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Pros:
  • Staff
  • Field trips
Cons:
  • Sanitation
  • Bad behavior
  • Over-population
Reason of review:
Bad quality
sue h Odi

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Verified Reviewer
| map-marker Oshkosh, Wisconsin

Driver's ed

I signed our daughter up for the driver's ed program thru here last summer already and she still has not got her license! the lady handling it got married and moved out of state which left another guy handling it and now he is gone too so apparently some other guy is handling it which I have not met since they do not introduce new staff to parents-their steps for drivers ed suck too-number 5 says do community service hours!? how do those relate to drivers ed? after this it is a practice temps test at the DMV and then another with the guy at the club!? and finally a third with the guy from the club and a parent-makes you wonder why it is strung out so long
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Reason of review:
length of time

Preferred solution: deliver as promised

Tonya M Moc

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Verified Reviewer

Child Behavior

My son was supposed to have got jumped by 7 boys an I don't really know what going on but would like to get to the bottom of it I think parents should be notified an a meeting with parents should be considered I would like to talk to someone Tonya 832909****
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Anonymous

My son labeled as problem child and expelled due to his ADHD

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My son had been in boys and girls club since kindergarten. He was doing great up until the start of his 2nd grade year. At that time his club location went through many staff over turns (not sure why) and many program changes more like a strict boarding school.

My son started getting bullied at 2 site locations. Each time he would ask staff for help but get ignored so he took it upon himself to fight back. Because he chose to fight for himself he got suspended several times. Then they started getting on his case more and more about small stupid petty stuff (sit still, dont tap your pencil--he was being rude when we questioned him about something) so i had him moved to a different site location.

Things were going great but then 2 months at the new site he starts getting bullied again...same damn thing. Staff doesnt help but this time his behavior was worse so the director expelled him from the program. It was the same director as his previous location. I honestly think the director had it out for him from the start...and there were several times where i tried to stand up for my son and tell the director she needs better staffing but she would always defend her staff members over my son and other students.

There seriously needs to be some huge changes to this club as a whole for the better not for the worse. Maybe my son getting terminated is a blessing in disguise after reading all of the reviews.

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Reason of review:
Poor customer service
1 comment
Guest

The same thing has just started happening to my son. Being bullied, I complain, they do nothing.

He continues to be bullied. Pathetic!

Kmari Msa

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Verified Reviewer
| map-marker Hillsboro, Oregon

Hillsboro Oregon unsafe

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My sons just went though the same issue at Inuki club in Hillsboro OR . They were getting bullied as well. They got pinched punched kicked and choked. They tried telling but to no eval. So i told them. 7 and 9 to defened themselves. They did and got in touble with the staff. I asked to see the video and at that point was told it was aginst policy. I never read that. The security director called me Brian Werner then confermed what i was afraid of. He said they dont want the kids to defend themselves. I was done at that point with him. This club is breading victims. Remove your kids. They are denied their basic human right of defense. Sucks that they even have to at this age. Rambling. Sorry. Im upset. I wont let this go.
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Reason of review:
Poor customer service
Anonymous

The staff there do not pay attention to students.

I want the staff to pay more attention too students.If they are always on there phone how are they suppose to watch the kids?Are my kids safe with them?I can not leave them there with those staff who dont give a damn about my children.The reason I am saying this is cause one day i came to pick up my daughter.Right when I say her face i knew it was urgent.She told me that she was in the games room and was minding her business when a group of girls started taunting her.The where pulling her hair and hitting her,the staff was still in the room on his phone.After the group of girls left she went and told the staff.The staff said that if he didnt see it happen how is he suppose to help.He did not heaven to his boss about it to address it.So this is why you never send your kids to boys and girls club~~
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Reason of review:
Poor customer service
Anonymous

Boys And Girl's club

Terrible as far as helping kids with homework!
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Reason of review:
Poor customer service
1 comment
Guest

Isn't that your job?

Anonymous

Boys and Girls Club in Largo FL 61st

I had signed my children up for the summer camp and they have been bullied and made fun off everyday my children do not want to join any activities now that they have had that horrifying experience at this location. The get beat up smacked upside the head and called all kinds of names the counselors do nothing about the matter and they seem to not just let it ride due to them being children.

In this day and age bullying should be taken seriously since so many young kids commit suicide cause they feel like why should I live if no-one cares. It would break my heart when I would hear them talk about it on their own.

I could hear how unhappy they were and how depressed they got. I wouldn't recommend this site to anyone that doesn't already know a person at the location since there is much favoritism going on.

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Loss:
$660
Cons:
  • Full experience
Reason of review:
horrifying experience for children

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